Privacy
Policy.

Julley Online Private Limited ("Julley Online", "we", "us", or "our") is a company incorporated under the laws of India, located at Plot No. 1/C, Sy. No. 83/1, Raidurg Village, Serilingampally Mandal, Rangareddy District, Hyderabad, Telangana 500032, India. We operate two AI-first business platforms, SethuOS (for manufacturing) and Ojas360 (for healthcare), and the website www.julleyonline.in (the "Website").

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our Website, mobile applications, platforms, and services (collectively, the "Services"). This policy applies to all visitors, users, and customers.

We collect the following categories of personal data:

• a) Information you provide directly:
• Contact information: Name, email address, phone number, company name, and job title when you fill out our contact form, book a demo, or sign up for our services.
• Inquiry details: The nature of your inquiry (sales, partnership, investor, careers) and any messages you submit.
• Video access data: Email address when you request access to gated demo videos.
• Partner information: Business details when you apply for our CA Partner Program or other partnership programs.

• b) Information collected automatically:
• Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on pages, click patterns, scroll depth, and navigation paths.
• Cookie and tracking data: We use cookies and similar technologies for analytics and functionality. See Section 7 (Cookies) below.
• Analytics data: We use PostHog (self-hosted analytics), Google Analytics 4 (via Google Tag Manager), and similar tools to understand how our Services are used. All analytics data is collected subject to your cookie consent preferences.

We process your personal data for the following purposes:

• Service delivery: To provide, maintain, and improve our platforms (SethuOS and Ojas360) and respond to your inquiries.
• Communication: To respond to your contact form submissions, demo requests, and partnership inquiries.
• Analytics and improvement: To understand how our Website and Services are used and to improve user experience (subject to your consent).
• Security: To detect, prevent, and address technical issues, fraud, and security threats.
• Legal compliance: To comply with applicable laws, regulations, and legal processes, including the Digital Personal Data Protection (DPDP) Act, 2023.
• Marketing: To send you updates about our products and services, only with your explicit consent. You may opt out at any time.

Under the Digital Personal Data Protection (DPDP) Act, 2023, we process your personal data based on:

• Consent: We obtain your clear and informed consent before collecting and processing personal data for analytics, marketing, and non-essential cookies.
• Legitimate use: Processing necessary for providing the Services you have requested, responding to inquiries, and ensuring the security of our platforms.
• Legal obligation: Processing required to comply with applicable Indian laws and regulations.

You may withdraw your consent at any time by contacting us at admin@julleyonline.in. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

We do not sell your personal data. We may share your data with the following categories of recipients:

• Service providers: Trusted third-party vendors who assist us in operating our Services, including cloud hosting (Indian data centers), email delivery (SendGrid), and analytics (PostHog, Google Analytics).
• Legal authorities: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, subject to the same privacy protections.

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

We are committed to data sovereignty. Key principles:

• Data residency: All personal data processed by Julley Online is stored on servers located within India, in compliance with Indian data localization requirements.
• Encryption: We use end-to-end encryption for data at rest and in transit (TLS 1.2+).
• Access controls: Strict role-based access controls and multi-factor authentication protect access to personal data.
• Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions and demo requests are retained for up to 24 months. Analytics data is retained in aggregated, anonymized form.
• Deletion: You may request deletion of your personal data at any time (see Section 8 below).

Our Website uses cookies and similar technologies. We implement Google Consent Mode v2 and obtain your consent before activating non-essential cookies.

Types of cookies we use:

• Essential cookies: Required for the Website to function (e.g., language preference, session management). These do not require consent.
• Analytics cookies: Used to understand how visitors interact with our Website (PostHog, Google Analytics 4). Activated only after you provide consent.
• Marketing cookies: Used for measuring the effectiveness of our marketing campaigns. Activated only after you provide consent.

Your cookie choices: You can manage your cookie preferences at any time using the cookie consent banner on our Website. You may also configure your browser to block or delete cookies, though this may affect Website functionality.

As a Data Principal under the DPDP Act, 2023, you have the following rights:

• Right to access: You may request confirmation of whether we process your personal data and obtain a summary of such data.
• Right to correction: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to grievance redressal: You may raise concerns or complaints about our data processing practices.
• Right to nominate: You may nominate another person to exercise your rights in case of your death or incapacity.

To exercise any of these rights, please contact our Data Protection Officer at admin@julleyonline.in. We will respond to your request within 30 days.

Our Services are designed for businesses (B2B) and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information promptly.

If you believe a child has provided us with personal data, please contact us at admin@julleyonline.in.

We implement appropriate technical and organizational measures to protect your personal data, including:

• End-to-end encryption for data at rest and in transit.
• Regular third-party security audits and penetration testing.
• Strict access controls with multi-factor authentication.
• Real-time threat monitoring and incident response protocols.
• Comprehensive data breach notification procedures in compliance with the DPDP Act, 2023.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as a banner on our Website).

We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Julley Online Private Limited Plot No. 1/C, Sy. No. 83/1, Raidurg Village, Serilingampally Mandal, Rangareddy District, Hyderabad, Telangana 500032, India 4th Floor, Cabin 27

Email: admin@julleyonline.in Phone: +91 90001 05265

General Inquiries Website: www.julleyonline.in Contact: www.julleyonline.in/contact

Grievance Officer For complaints or grievances under the DPDP Act, 2023, please write to our Grievance Officer at admin@julleyonline.in. We will acknowledge your complaint within 48 hours and resolve it within 30 days.